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JCH Direct LTD :: About Us

About Us
JCH Direct Ltd started out in 2006, fully owned by Jonathan Hall as an online retailer of ink cartridges / toners, media products and computer consumables. Our current range of products will be increased within the near future as we expand, and we will have new product ranges as well as increased choice within our present ranges.

We endeavour to provide the best service, price and choice in all of our products ranges. We view every customer as a new customer, even if you have ordered from us before and will continue to evolve our business philosophy around our customers. We will have from time to time special offers, end of line clearance items and also free shipping offers. Please continue to check our website or if you are a member of our mailing list you will receive these offers directly.

Delivery charges are set by weight and size of package, and we will send consignments out by Royal Mail 1st class / special delivery or by our courier Initial City Link. Please see our delivery conditions for further information. All orders received by 11am will be despatched same day unless product is out of stock or payment not processed. We will advise by email if this is the case.
 
All our prices are inclusive of VAT. Any customers who require a Vat invoice please inform us when ordering or by email and we will process a Vat invoice for you.

If you need any further information please contact us by email at info@jchdirect.com or telephone / fax on 0870 120 6812. Our main working hours are Monday to Friday 9am – 5.30pm excluding public holidays, however we may respond to you outside these hours. Our preferred method of contact is by email and we will always respond within a maximum of two working days, but hope to respond within the same day if at all possible. Please always advise a contact telephone number if you wish us to call in response to your enquiry.

Our address is JCH Direct Ltd, Suite 136, Imperial Court, Exchange Street East, Liverpool. L2 3AB.

We are registered in England.
Registered office: The Meridian, 4 Copthall House, Station Square, Coventry. CV1 2FL.
Our company registration number: 05638766.
 
 
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